Legal and Regulatory Affairs

The Council regulates the health professions in the country in aspects pertaining to registration, education and training, professional conduct and ethical behaviour, ensuring continuing professional development, and fostering compliance with healthcare standards.

Complaints

Overview

All people have the right to good health and quality healthcare. This includes

Living in a healthy and safe environment.
Having access to quality healthcare that you can afford.
Choosing the healthcare services you prefer to use.
Receiving appropriate treatment from a qualified healthcare professional.
Knowing that your personal information is treated confidentially and kept private.
Being fully informed about any illness, diagnostic procedures, proposed treatments and the related costs.
Choosing to accept or refuse treatment.
Obtaining a second opinion, where appropriate.
Receiving ongoing care from your chosen healthcare provider.

You also have the right to complain about healthcare services that either violate your rights to good health or breach ethical standards, to have your complaint investigated and to receive a full response thereafter.